Understanding Community Rhythms

 

 

With 20 years of experience innovating in public life and a track record of helping organizations accelerate community change, The Harwood Institute for Public Innovation (THI) is a good resource for stations interested in strengthening their engagement efforts and deepening their local significance.  A nonprofit, nonpartisan organization, THI helps people in communities imagine and act for the public good.

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The Harwood Index:
5 Stages of Community Life

5 Stages of Community Life

Communities evolve in stages. Learn about the stages below.


THE WAITING PLACE
  • In the Waiting Place, people sense that things are not working right in their community, but they are unable to clearly define the problem; the feeling could be described as a "felt unknown"
  • People feel disconnected from leaders and from different processes within the community for making decisions; the community itself is fragmented; discussion about common challenges is infrequent and/or highly divisive.
  • Community discussion about challenges is infrequent and/or highly divisive. People want to create change, but negative norms for public life keep them locked into old patterns.
  • People often are waiting - for issues to become clearer, for someone else to "solve" their problems. People in this stage often say, "Everything will be better when we get the right mayor to save the community!" So, People just wait.
IMPASSE
  • At Impasse, the community has hit rock bottom, and people can be heard saying, "Enough is enough! It can't go on like this any longer!"
  • In this stage, unlike in the Waiting Place, there is a sense of urgency in people's voices; people are tired of "waiting." But while people want change, they lack clarity of what to do.
  • The community's norms and ways of working together keep the community stuck in an undesirable status quo. The community is mired in turf wars; it lacks of leadership at different levels of the community; and people seem fixated on their own individual interests.
  • People's frustrations have hit the boiling point but the community lacks the capacity to act.
CATALYTIC
  • The Catalytic stage starts with small steps that are often imperceptible to the vast majority of people in the community.
  • Small numbers of people and organizations begin to emerge, taking risks and experimenting in ways that challenge existing norms in how the community works.
  • The size of their actions is not the vital gauge. Their actions produce some semblance of results that gives people a sense of hope.
  • As this stage unfolds, the number of people and organizations stepping forward increases, and links and networks are built between and among them.
  • A key challenge in this stage is the emerging conflict between a nascent story of hope and the ingrained narrative that "nothing can change." Even as change appears, the old narrative will still dominate people's communication and outlook until more progress is made and trust builds.
GROWTH
  • During the Growth stage, people begin to see clearer and more pervasive signs of how the community is moving forward.
  • People in the community are able to name leadership at all levels and where such leadership is expanding and deepening - from the official level to neighborhoods, within civic organizations and non-profits. Networks are growing and sense of common purpose and direction are taking deep root.
  • People feel renewed spirit of community. More people are working together. Efforts are taking place across the community and are targeted to more concerns.
  • A feature of this stage is that you can randomly ask people on the street what kind of community they live in, and they provide similar answers. A common story has emerged about the community.
SUSTAIN AND RENEW
  • In Sustain and Renew, the community is ready to take on, in a deeper and more sustained way, the tough, nagging issues that may have been tackled before but were not adequately addressed.
  • Such issues might include the public schools, racism and race relations, and economic growth in all neighborhoods' change on these concerns typically requires sustained, long-term effort.
  • Lessons and insights and new norms that have emerged over time now pervade the community.
  • But, the community may be struggling to maintain its momentum. It must find new ways to bring along a new cadre of leaders, civic groups, and active citizens, as other tire or move on.
  • There is a danger that community will fall into a new Waiting Place as it comes to rest on its laurels.



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This material was created by The Harwood Institute for Public Innovation and made available through a collaboration with the National Center for Media Engagement, formerly NCO.